At Kaiju Systems, your privacy is a top priority. By accessing our website, requesting IT services, or interacting with our team, you agree to the collection, use, and protection of your information as described in this Privacy Policy. This document outlines how we handle personal, technical, and business data, and explains the steps we take to ensure confidentiality, security, and transparency. We encourage all clients and website users to read this policy carefully to understand their rights and our responsibilities. Compliance with this policy ensures that all data exchanges and IT services are conducted securely and professionally.
Kaiju Systems may collect personal information such as your name, email address, phone number, company details, and billing information when you request services, submit inquiries, or interact with our website. We may also collect technical information, including IP addresses, device information, operating system details, and browsing behavior, to ensure optimal performance and security of our services. In the course of service delivery, we may access system configurations, project files, and logs necessary for troubleshooting or maintenance. All information collected is used solely to provide efficient, secure, and tailored IT support.
The information we collect is used to deliver IT services, provide technical support, process payments, communicate important updates, and improve service quality. We use client data to perform system diagnostics, implement software updates, manage hardware maintenance, and provide timely notifications regarding IT infrastructure. Aggregated and anonymized data may also be used for internal analysis, product development, and improving the overall client experience. Kaiju Systems does not use your data for marketing purposes without explicit consent.
Kaiju Systems employs industry-standard security measures to protect client information from unauthorized access, loss, or misuse. This includes secure servers, encrypted communications, firewalls, and restricted access to sensitive data. Access to client information is limited to authorized personnel who require it to perform their duties. We also provide guidance to clients on maintaining secure networks, using strong passwords, and protecting system credentials. Despite these precautions, clients acknowledge that no system is entirely risk-free, and Kaiju Systems cannot guarantee absolute security against all potential threats.
Kaiju Systems does not sell, rent, or trade client data to third parties. Information may be shared with trusted service providers or partners solely for the purpose of delivering IT services, performing maintenance, or complying with legal obligations. In such cases, third parties are contractually obligated to maintain the confidentiality and security of the data. Any sharing of information is done only to enhance the service experience, ensure compliance, or meet statutory requirements. Clients are notified where legally required if their data is shared outside Kaiju Systems’ internal systems.
Our website may use cookies, session tracking, and other technologies to enhance user experience, monitor website performance, and gather anonymous analytical data. These tools help us understand usage patterns, improve website functionality, and identify technical issues. Clients can configure their browser settings to reject cookies or notify them when cookies are used, though some website features may not function properly if cookies are disabled. Kaiju Systems does not use cookies to track personally identifiable information for marketing purposes without consent.
Clients have the right to access, update, or request deletion of their personal information held by Kaiju Systems. Requests for data access, corrections, or removal can be submitted via email or phone. Clients may also limit the collection and use of information by communicating their preferences directly. We respond to requests promptly and in accordance with applicable privacy laws. Clients are encouraged to maintain updated contact information to ensure they receive accurate service notifications.
Kaiju Systems retains client information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Data no longer required for service provision or legal compliance is securely deleted or anonymized. Retention policies ensure that client information is not stored indefinitely and is protected throughout its lifecycle. Sensitive system and project data are archived securely according to industry standards.
For clients located outside India, Kaiju Systems ensures compliance with applicable international privacy regulations. Data may be transferred across borders for service delivery, system maintenance, or support purposes. Clients acknowledge that international data transfers are conducted in accordance with legal and regulatory frameworks, and Kaiju Systems implements appropriate safeguards to maintain confidentiality and security during such transfers.
Kaiju Systems may update this Privacy Policy periodically to reflect changes in services, legal requirements, or technological advancements. Clients are encouraged to review this policy regularly to stay informed about how their information is collected, used, and protected. Continued use of Kaiju Systems’ services after updates constitutes acceptance of the revised terms. Significant changes will be communicated through website notifications or direct client communication.
Kaiju Systems is committed to maintaining the privacy, security, and confidentiality of all client information. Clients with questions, concerns, or requests regarding this Privacy Policy or the handling of their data may contact our support team. Our team is available Monday to Friday, from 9:00 AM to 6:00 PM IST, with on-call support for urgent matters when pre-arranged. You can reach us by phone at +917810016664, or via email at service@kaiju-systems.com. We encourage clients to provide detailed descriptions of privacy concerns or requests, so we can address them efficiently and effectively. By maintaining clear communication, Kaiju Systems ensures transparency, accountability, and continuous improvement in handling all client data.