Introduction

Welcome to Kaiju Systems. By visiting our website, utilizing our IT services, requesting support, or interacting with our brand in any manner, you agree to abide by the Terms & Conditions outlined below. These guidelines are designed to ensure a secure, professional, and transparent experience for all clients. Please read them carefully to understand your responsibilities, our obligations, and what to expect from our services. Compliance with these terms ensures smooth delivery of IT solutions, software support, and hardware assistance. By using our services, you acknowledge that you have read, understood, and agreed to all provisions, and agree to act in accordance with professional and ethical standards while interacting with our team and systems.

Use of Website

All content on Kaiju Systems’ website, including text, graphics, logos, software descriptions, and media, is the intellectual property of Kaiju Systems. Users are strictly prohibited from copying, redistributing, or modifying content without explicit written permission. When using the platform to request services or provide feedback, you must provide accurate, truthful, and up-to-date information. Any attempt to disrupt the website, introduce malicious software, bypass security measures, or manipulate its functionality may result in restricted access, suspension of services, or legal action. This ensures a safe and reliable experience for all clients and protects the integrity of our IT systems and data.

Services & Support

Kaiju Systems provides a comprehensive suite of IT services including Data Migration, Troubleshooting, Software Updates, Peripheral Support, Repair Solutions, and Remote IT Support. All services are delivered based on availability, prior confirmation, and proper assessment of client requirements. Clients are responsible for providing accurate system details, access credentials, and relevant documentation to ensure efficient service delivery. Delays, incomplete requests, or misinformation may result in extended service timelines or unexpected technical issues. Our support services are designed to optimize system performance, prevent downtime, and provide secure IT operations tailored to client needs. All remote sessions are conducted securely, following industry-standard protocols.

User Conduct & Prohibited Activities

Users are expected to interact professionally and responsibly with Kaiju Systems’ team. Unauthorized access attempts, misuse of IT resources, harassment, fraudulent service requests, or any malicious activities are strictly prohibited. Clients must comply with hardware and software guidelines provided, respect security protocols, and avoid any action that could compromise our systems. Attempting to reverse-engineer, decompile, or tamper with Kaiju Systems’ software, scripts, or services without prior written consent is forbidden. Violations may result in immediate suspension of services, restricted access, and potential legal action. By adhering to these rules, clients contribute to a secure and reliable IT environment for all users.

Client Responsibilities

Clients must ensure all data backups, security settings, and hardware readiness before requesting IT services. Accurate documentation, credentials, and permissions are mandatory to perform tasks such as data migration, system troubleshooting, software installation, and peripheral management. Clients should follow Kaiju Systems’ guidance to maintain security and system integrity. Delays, incomplete information, or failure to follow instructions may affect service outcomes or timelines. Clients are also responsible for safeguarding sensitive data during and after service delivery. Compliance with recommended security measures, software update protocols, and operational guidelines ensures optimal performance and reduces the risk of system failures or data loss.

Privacy & Data Security

Kaiju Systems prioritizes the privacy and protection of all client data, including contact details, project files, system credentials, and internal documentation. Personal and business information is utilized solely for the delivery of IT services, client communication, and system maintenance. Kaiju Systems does not sell, rent, or share client data with third parties except when required by law. Clients are encouraged to secure personal networks, devices, and login credentials to prevent unauthorized access. Any screenshots, logs, or system data collected during service delivery will be handled securely and only used with client consent for troubleshooting, reporting, or internal auditing purposes. Data retention policies comply with legal requirements and industry standards to ensure long-term protection.

Intellectual Property

All software, technical documentation, scripts, manuals, and IT solutions provided by Kaiju Systems are protected under copyright, trademark, and other intellectual property laws. Clients may use licensed software and solutions strictly as outlined in their agreements. Unauthorized copying, sharing, reverse-engineering, or modification is strictly prohibited and may result in legal action. Custom-developed solutions, scripts, or software remain the property of Kaiju Systems unless explicitly transferred in writing. Respecting intellectual property ensures the continued development of secure, high-quality IT solutions for all clients.

Limitation of Liability

While Kaiju Systems provides professional IT services using best practices, we are not responsible for system failures, data loss, service interruptions, hardware malfunctions, or any indirect or consequential damages arising from pre-existing conditions, client negligence, or unforeseen circumstances. Clients acknowledge that IT services involve inherent risks and agree that Kaiju Systems’ liability is limited to the cost of the specific services provided. Clients are responsible for understanding system requirements, pre-existing conditions, and compliance with operational guidelines. Kaiju Systems cannot be held liable for third-party software, incompatible hardware, or issues arising outside our control.

Service Fees & Payments

All services are billed according to agreed rates and payment terms. Clients must ensure timely and complete payment for all services rendered. Late or incomplete payments may result in suspension, delayed service, or termination of access. Kaiju Systems reserves the right to revise fees with prior notice to clients. Refunds or service credits, if applicable, will be determined on a case-by-case basis. Payment through unauthorized channels or fraudulent activity is strictly prohibited and may result in immediate service suspension and legal action.

Termination & Suspension

Kaiju Systems reserves the right to suspend or terminate services at its discretion if clients violate these Terms & Conditions, provide false information, fail to comply with instructions, or engage in prohibited activities. Services may also be temporarily suspended for system maintenance, software upgrades, or unforeseen technical issues. Whenever possible, clients will be notified in advance of any service interruptions. Termination or suspension does not relieve clients of any outstanding financial obligations.

Contact & Support

Kaiju Systems is committed to providing prompt, reliable, and professional support for all clients. Our support team is available Monday to Friday, from 9:00 AM to 6:00 PM IST, and for urgent matters, on-call assistance can be arranged outside these hours. You can reach us by phone at , or via email at . Our office is located at 133V, Subramaniam Road, R.S. Puram, Coimbatore, Tamil Nadu 641002. Clients are encouraged to provide detailed descriptions of any issues, relevant screenshots, and system specifications for faster resolution. We also welcome feedback, suggestions, and requests for custom IT solutions. By maintaining clear communication, we ensure timely resolution and continuous improvement of our services. Kaiju Systems prioritizes security, confidentiality, and professionalism in all client interactions.